01
Contract-only items
Not every customer should see every item, and not every item has the same price.
Medical Supply B2B eCommerce | Nomad
Industries / Medical supply
Controlled product catalogs. Clear approvals.
Approved catalogs, contract pricing, lot rules, and compliance paperwork in one portal.
Preview
Where it breaks
The short version.
- Contract-only items
- Approvals and substitutions
- Paperwork and traceability
01 / The extra work
What slows your team down when your website and ERP don’t talk.
When your store isn’t wired to your ERP, your staff ends up doing the work by hand.
02
Approvals and substitutions
A substitute can be clinically and commercially different.
03
Paperwork and traceability
Lot, expiry, and order history need a clear path.
02 / What good looks like
What changes when your website runs on your ERP.
Customers get self-service answers, and your team gets hours back every day.
01
A contract-aware product catalog
The customer sees the items and prices their account is allowed to buy.
02
A visible approval path
Substitutions and restricted items route to the right person.
03
Order history and paperwork
The account can see what was ordered and where to find the record.
03 / The ERP handoff
What the ERP already knows.
The website should respect the main system, not recreate it.
01
Customer contracts
Account eligibility, pricing, and approved-item context.
02
Item details
Units, lot, expiry, and substitution rules where the ERP holds them.
03
Orders and bills
The transaction and paperwork trail stay in the main system.
04 / The path
A focused path from pain to proof.
Start with the real version. Prove the rules before launch.
01
Map the contracts
Document which items and prices belong to which account.
02
Map the approvals
Define restricted items, substitutions, and who can approve.
03
Set up the product catalog
Make eligibility and restrictions visible.
04
Prove the paperwork
Test the lot, expiry, and order-history path before launch.
05 / Questions
What this usually brings up.
Bring the hard questions to the first working session.
Start with the product catalog the customer is allowed to see.
Clinical and commercial rules may need different owners.
Do not promise traceability the ERP cannot support.
The answer should shape the customer portal, not just the checkout.
06 / Keep going
Connect the path to the rest of the system.
Start with the closest piece, then widen the scope.
The next moveBring the controlled product catalog.
Bring the controlled product catalog.
We'll map the buying path.
Show us the contract, approval, and paperwork rules. We will map what the website can show and what the ERP must own.