Units and catch weights
Case, each, pound, and catch-weight rules can turn a simple order into a phone call.
Cases, catch weights, order cutoffs, delivery windows, and smart substitutions.
When your store isn’t wired to your ERP, your staff ends up doing the work by hand.
Case, each, pound, and catch-weight rules can turn a simple order into a phone call.
A great price is useless if the order misses the truck.
Contract items, pack sizes, and substitutions need a clear path.
Customers get self-service answers, and your team gets hours back every day.
Customers see the right unit, pack, and price before they add to cart.
Cutoffs and delivery windows are visible when they matter.
Account-specific pricing and substitutions follow the customer.
The website should respect the main system, not recreate it.
Account pricing, item eligibility, and delivery context.
Warehouse, unit, and pack information from the ERP.
The order lands cleanly with the right unit and terms.
Start with the real version. Prove the rules before launch.
Document case, each, pound, and catch-weight rules.
Confirm cutoffs, routes, and delivery windows.
Make units, contracts, and substitutions visible.
Test the order that arrives five minutes late.
Bring the hard questions to the first working session.
Start with the order pad, not the item master.
The online store should show the rule before checkout.
A substitution is a promise; make it explicit.
Bring the account-specific rules into the buying context.
Start with the closest piece, then widen the scope.
Show us the units, cutoffs, and substitutions that cause calls. We will map the online store around them.