01
AI email customer service agent
When a buyer emails your support or order desk asking for pricing, stock, order status, or an invoice copy, SALI checks your live ERP data and replies (or drafts the response for your team) in seconds.
Can AI find your facts?
SALI & AI-Ready ERP Commerce
Meet SALI — the AI agent that knows your ERP.
SALI is Nomad’s AI email-based customer service agent and 24/7 live chat feature. Connected directly to your ERP, SALI answers buyer emails and live chat questions on stock, contract pricing, order tracking, and open invoices — while keeping your product catalog structured for AI search.
Preview
“What is my price for 50 precleaners delivered to Dallas, and did PO #10482 ship?”
SALI verified answer (Email & Chat)
Your contract price is $172.40 each. 1,240 are in stock at Dallas. PO #10482 shipped via FedEx Freight and arrives Thursday.
AI Email Reply
24/7 Live Chat
Dallas Stock
Contract A
Powered by SALI + your ERP
Account rules applied
01 / Meet SALI
AI email customer service and 24/7 live chat.
Your customer service desk shouldn’t spend all day looking up stock counts, tracking numbers, and invoice copies. SALI handles routine emails and live chat straight from your ERP.
02
24/7 ERP-connected live chat
Buyers chatting on your website or customer portal get instant, verified answers on part specs, compatibility, branch availability, their exact contract price, and shipment tracking.
03
Strict account permissions
Unlike generic AI bots, SALI respects your ERP security model — showing each buyer only the contract prices, credit terms, orders, and invoices their account is authorized to access.
01 / The check
Six questions.
Six questions.
One clear answer.
Answer for your business. The score shows where to start. Nothing is sent or saved.
AI-ready check
Can AI find your facts?
Tap yes or not yet for each question.
6 questions · 1 minute
Product names and details are clean and complete.
Price and stock update from the ERP.
Prices and terms follow each customer's account.
Product pages use structured data that machines can read.
Answers point back to a source you can check.
One person owns the facts and fixes errors.
0 of 6 ready
Answer a few questions to see where to start.
02 / What AI needs
Clean facts.
Clean facts.
Clear rules.
AI does not fix bad data. It repeats it. These three steps make the facts easier to trust.
Clean the facts
Use one product name, one price source, and one set of terms. The ERP stays in charge.
Expose the facts
Add clear page copy and structured data. AI tools can read the same facts your buyers see.
Keep the rules
Show each customer the prices and terms they are allowed to see. AI answers follow the same rules.
03 / Questions
What teams ask
What teams ask
about AI-ready facts.
Short answers. No new system to learn.
What is AI-ready commerce?
Clean, structured product, price, and stock data pulled live from your ERP so AI answers accurately.
Do I need a new AI system?
No. Nomad reads directly from your ERP, so your store and AI tools always use the same facts.
Can AI show private prices?
No. AI answers follow the exact same account permissions and contract price rules as your store.
What is structured data?
Structured data lets search engines and AI tools read your product specs, stock, and pricing accurately.
How long does the check take?
About one minute. You get a score and a next step. Nothing is sent or saved, and no form is submitted.
The next move
Make your facts
Make your facts
easy to find.
Bring your ERP and your product catalog. We will show you where AI answers get stuck and how to fix it.