Maximize Sales and Satisfaction Across Every Buying Experience
From warranty claims and customer-specific catalogs to automated parts management, self-service lookups, and intelligent quote follow-ups, Nomad helps heating and cooling manufacturers and distributors boost efficiency, profitability, and customer satisfaction.
The Must-Have eCommerce Playbook for HVAC and Plumbing Manufacturers and Distributors
Why Nomad for Heating and Cooling Manufacturers and Distributors
Simplified, ERP-Integrated Warranty and Claims Processing
Ensure seamless warranty management—from registration to verification—by embedding registration or claim forms on your website. Verify serial numbers directly through the manufacturer’s ERP, confirming ownership and warranty. Relevant parties can then access unit or configuration details through a portal.
Customizable Catalog Views for Specific Customer Types
Control catalog visibility by buyer type so each customer sees only what’s relevant. Whether browsing by unit type or part category, users reach model-specific pages with detailed specs, diagrams, warranty info, and compatible parts to support accurate, confident purchases.
Simplified Parts Management. Connect Finished Goods to Component Parts
Simplify parts management by linking finished goods to components using ERP-driven serial number lookups and BOM data. Nomad pulls part relationships automatically, supports custom queries, and keeps everything updated with accurate, real-time cross-referencing between parts and products.
Simplify Complex Pricing with Smart Automation
Fully customize pricing for maximum profitability. Nomad connects to the ERP and updates prices automatically based on real-time data like inventory or turnover. Show the right price every time, offer discounts to top buyers, and adjust pricing without spreadsheets or manual updates.
Complete Equipment and Service Histories at Your Fingertips
Field service technicians can access a complete lifecycle history for every unit, including installation date, location, warranty status, past claims, support cases, and relevant documents—providing a full overview of recurring issues and service events.
Automated Quote Follow-Ups That Drive Sales
Relying on volume and hoping quotes convert leaves sales on the table. Use Nomad to track quotes in your ERP and automate timely follow-ups—keeping buyers engaged, reducing manual work, and boosting close rates by ensuring timely follow-up.
eCommerce That Works for HVAC and Plumbing
We Don’t Just Give You Software. We Build It and Run It For You.
We Build and Launch Your Site
Our team handles the entire site build, from connecting your ERP to setting up your products, so you can get online and start selling faster.
We Host Your Site
Your eCommerce site is hosted directly by us, not a third-party company, so we can monitor performance, address issues quickly, and keep everything running smoothly.
Ongoing, Knowledgeable Support
Our U.S.-based team works directly on the platform every day, so when you call, email, or chat, you get answers that solve the problem—not a script.
Hassle-Free Monthly Updates
We update your site every month with new features and fixes. Everything is applied in the background; you don’t have to do a thing, and there are no extra fees.
